Shipping Policy

Last Updated: 27 December 2025

At Passion Thread, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

1. Business Information

Trade Name: Passion Thread

Address : F-2, G-1/10, Gulmohar Colony, Trilanga, Bhopal, Madhya Pradesh – 462039, India

Phone: 8506850815

Email: passionthread.seo@gmail.com

Website: https://passionthread.in/

2. Shipping Locations

• We currently ship across India.
• Delivery availability may vary depending on the serviceability of your location.

3. Order Processing Time

• Orders are usually processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Time

• The standard delivery time is 5–7 business days from the date of order dispatch.
• Delivery timelines may vary based on:
• o Customer location
• o Courier partner
• o Weather conditions or unforeseen circumstances

5. Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at checkout before payment.
• Any promotional free-shipping offers will be displayed on the website.

6. Order Tracking

• Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp (if available).
• Customers can track their shipment using the provided tracking link.

7. Delays in Delivery

• Passion Thread is not responsible for delays caused by:
• Courier service disruptions
• Natural calamities
• Incorrect or incomplete delivery address provided by the customer

We will, however, assist you in coordinating with the courier partner whenever possible.

8. Damaged or Lost Shipments

• If you receive a damaged package, please contact us within 24 hours of delivery with images of the product and packaging.
• In case of lost shipments, we will investigate with the courier partner and provide a suitable resolution as per our policy.

9. Incorrect Address or Failed Delivery

• Orders with incorrect or incomplete addresses may result in delivery failure.
• Re-shipping charges, if any, will be borne by the customer.

10. Policy Updates

Passion Thread reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on the website.

11. Contact Us

For any questions regarding shipping, please contact us: Passion Thread

📍 F-2, G-1/10, Gulmohar Colony, Trilanga, Bhopal, Madhya Pradesh – 462039

📞 8506850815

📧 passionthread.seo@gmail.com